Details

 

Position:
Restaurant Supervisor

Details:

Restaurant Concepts Ltd has vacancies for Floor Supervisors.

The Supervisor is responsible for assisting the Restaurant Manager in directing and organizing staff to ensure first class service, food & beverage offerings and marketing to maximize profits and customer satisfaction

 

ESSENTIAL DUTIES

• Assist the Restaurant Manager in training, supervising, counseling and disciplining restaurant staff.

• Supervising the floor to ensure that all standards and steps of service are met through all guests interactions.

• Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.

• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.

• Observe performance and encourage improvement where necessary.

• Organize and conduct pre-shift meetings communicating pertinent information to the staff, such as promotions and out of stock items.

• Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.

• Maintain report with all departments and attend relevant meetings.

• Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.

• Ensure that all standards and cash handling procedures are met.

• Maintain cleanliness of restaurant while on shift

• Solicit feedback from guests concerning the service and food & beverage offerings and experience.

• Responsible for inventory counts and reconciliation

 

Requirements:

·         2 to 4 years’ experience in a similar position within the Restaurant Industry

·         Must be Computer Literate

·         Must be willing to work shifts

·         Strong supervisory skills

·          Strong written and verbal communications skills


Interested applicants can email resumes to amanda.marajh@zanzibartt.com


 

 

 
 
    

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